Understanding the ROI of RPA helps justify investment and track success. Here’s our framework for comprehensive ROI calculation:

Direct Cost Savings

Time Savings: Calculate hours saved × hourly cost
Example: 20 hours/week × $25/hour × 52 weeks = $26,000/year

Error Reduction: Estimate cost of errors prevented
Example: 50 errors/month × $100 average cost = $60,000/year

Overtime Reduction: Calculate eliminated overtime expenses

Indirect Benefits

Employee Satisfaction: Reduced turnover from eliminating tedious work
Scalability: Ability to handle growth without proportional hiring
Compliance: Improved audit trails and regulatory compliance
Customer Experience: Faster processing and response times

Implementation Costs

  • Platform licensing
  • Development time
  • Training
  • Infrastructure
  • Ongoing maintenance (typically 10-15% of development cost)

Typical ROI Timeline

Most SMB automation projects achieve:

  • Break-even: 3-6 months
  • 100% ROI: 6-12 months
  • Year 2+ ROI: 300-500%

Free ROI Calculator

Contact NeWeN for our free RPA ROI calculator spreadsheet to model your specific automation scenarios.